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Warranty & returns

30-DAY MONEY-BACK GUARANTEE

If for any reason you are not 100% satisfied with your purchase, you can return it to us for a full refund within 30-days. For more information on returning an item, see our returns policy below.

WEBSITE RETURNS POLICY

Your item will need to be unused, in new condition with the tags still attached and in its original packaging. If you wish to return your item, please follow the steps below:

  • Contact us to let us know you’d like to return your item – info@ridelittlewing.com
  • Upon approval of your return, ship the product back to us.
  • Please also include a copy of your packing slip or invoice inside the package

After receiving and approving your return, we’ll issue a full refund via the method you originally paid with. This will exclude any shipping costs we incurred on your original order.

MAINTENANCE

Routine maintenance of the LITTLE WING will provide years of trouble-free performance. Before and after every ride ensure that all of the moving parts of the LITTLE WING are clean and free of any dirt and debris. After your first 3 to 4 rides, conduct a “once over” of all clamp and fastening points to ensure that these points are tight. 

SERVICING

We recommend servicing your LITTLE WING once every 2 months. The underlying principle of servicing your LITTLE WING is to ensure all clamping and fastening points are secure and that these points are lubricated should it be required.

WARRANTY

The LITTLE WING is warrantied for a period of 12 months from the date of purchase against any physical failure or breakage from fatigue or poor workmanship. Moving parts of the LITTLE WING including the saddle clamp, stirrups, stirrup elbows, platform insert, steerer tube clamp, seat post clamp and bushings are warranted against defective workmanship for a period of 12 months. Wear and tear on such items is not warrantied; these items should be replaced during servicing. The warranty is expressly limited to the repair or replacement of the defective part at LITTLE WING’s option and is the sole remedy of the warranty. The warranty applies only to the original owner and is not transferable. Proof of purchase is required to validate warranty eligibility. The warranty does not cover normal wear and tear, routine maintenance, improper installation or improper use of the seat post. Modification of the LITTLE WING in any manner will void the warranty. LITTLE WING will not be responsible for incidental or individual costs incurred that are not covered by this warranty. The user assumes the risk of any personal injury or property damage, including damage to the LITTLE WING and any other losses.

 

Disclaimer

Please make sure you read the disclaimer and safety instructions before you use the LITTLE WING.

We can’t wait to get you and your “Little Wing’s” out on the trails!